10-09-2019 11:39 AM
Solved! Go to Solution.
10-10-2019 02:10 PM
You would want to purchase support in order to access our download files. Hardware and support are separate purchases, so licenses don't come with the devices.
We also have a free HiveManager version called Connect that you can use without licenses. It is a limited feature HiveManager though, you would need to purchase an entitlement key to use the full featured version, called Select. This guide reviews how to register for HiveManager Connect in case you're interested: https://thehivecommunity.aerohive.com/s/article/Registering-for-HiveManager-Connect
10-10-2019 08:19 AM
Good Morning Sam ive just updated the topic but i dont know if you receive a notification. Thanks
10-10-2019 07:58 AM
Good Morning Sam
AP 1
#show version
Version: HiveOS 6.4r1d release build2111
Build time: Wed Apr 22 14:13:47 UTC 2015
Build cookie: 20150422-5221
Platform: HiveAP121
Bootloader ver: v1.0.0.47
TPM ver: v1.2.37.17
#show hw-info
Ethernet MAC address: e01c:41d9:3cc0
Serial number: 12114061400041
Hardware revision: 01
Product name: HiveAP121
Hardware ID: 0
Manufacturing date: 20140614
Number of MAC addresses: 64
Manufacturing version: 1
Antenna ID: 0
Aerohive hardware key: ▒▒▒▒▒▒▒▒▒▒▒▒▒▒
HW Auth Device Status: success
TPM Status: success
AP 2
#show version
Version: HiveOS 6.4r1d release build2111
Build time: Wed Apr 22 14:13:47 UTC 2015
Build cookie: 20150422-5221
Platform: HiveAP121
Bootloader ver: v1.0.0.47
TPM ver: v1.2.37.17
#show hw-info
Ethernet MAC address: f09c:e941:a080
Serial number: 12114100502108
Hardware revision: 01
Product name: HiveAP121
Hardware ID: 0
Manufacturing date: 20141005
Number of MAC addresses: 64
Manufacturing version: 1
Antenna ID: 0
Aerohive hardware key: ▒▒▒▒▒▒▒▒▒▒▒▒▒▒
HW Auth Device Status: success
TPM Status: success
AP 3
#show version
Version: HiveOS 6.4r1d release build2111
Build time: Wed Apr 22 14:13:47 UTC 2015
Build cookie: 20150422-5221
Platform: HiveAP121
Bootloader ver: v1.0.0.47
TPM ver: v1.2.37.17
#show hw-info
Ethernet MAC address: e01c:41d9:ff40
Serial number: 12114061400819
Hardware revision: 01
Product name: HiveAP121
Hardware ID: 0
Manufacturing date: 20140614
Number of MAC addresses: 64
Manufacturing version: 1
Antenna ID: 0
Aerohive hardware key: ▒▒▒▒▒▒▒▒▒▒▒▒▒▒
HW Auth Device Status: success
TPM Status: success
10-09-2019 12:49 PM
Hi Sam thank you so much for the quick support im out of office today but ill be there tomorrow morning and i will check and come back to you. kind Regards
10-09-2019 12:43 PM
Could you tell me what firmware the APs are on now? I can send you the firmware files you'll need, I just need to know what version you're on now so I can send you all the necessary files.