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Good Morning we have 3 ap 121 outdated in our company and we cant find the firmware downloads?

Good Morning we have 3 ap 121 outdated in our company and we cant find the firmware downloads?

luis_pereira
New Contributor
Good Morning we have 3 ap 121 outdated in our company and we cant find the firmware downloads?
1 ACCEPTED SOLUTION

samantha_lynn
Esteemed Contributor III

You would want to purchase support in order to access our download files. Hardware and support are separate purchases, so licenses don't come with the devices.

 

We also have a free HiveManager version called Connect that you can use without licenses. It is a limited feature HiveManager though, you would need to purchase an entitlement key to use the full featured version, called Select. This guide reviews how to register for HiveManager Connect in case you're interested: https://thehivecommunity.aerohive.com/s/article/Registering-for-HiveManager-Connect

View solution in original post

8 REPLIES 8

luis_pereira
New Contributor

Good Morning Sam ive just updated the topic but i dont know if you receive a notification. Thanks

luis_pereira
New Contributor

Good Morning Sam

AP 1

 

#show version

Version:           HiveOS 6.4r1d release build2111

Build time:        Wed Apr 22 14:13:47 UTC 2015

Build cookie:      20150422-5221

Platform:          HiveAP121

Bootloader ver:    v1.0.0.47

TPM ver:           v1.2.37.17

 

#show hw-info

Ethernet MAC address:        e01c:41d9:3cc0

Serial number:               12114061400041

Hardware revision:           01

Product name:                HiveAP121

Hardware ID:                 0

Manufacturing date:          20140614

Number of MAC addresses:     64

Manufacturing version:       1

Antenna ID:                  0

Aerohive hardware key:       ▒▒▒▒▒▒▒▒▒▒▒▒▒▒

HW Auth Device Status:       success

TPM Status:                  success

 

 

AP 2

 

#show version

Version:           HiveOS 6.4r1d release build2111

Build time:        Wed Apr 22 14:13:47 UTC 2015

Build cookie:      20150422-5221

Platform:          HiveAP121

Bootloader ver:    v1.0.0.47

TPM ver:           v1.2.37.17

 

#show hw-info

Ethernet MAC address:        f09c:e941:a080

Serial number:               12114100502108

Hardware revision:           01

Product name:                HiveAP121

Hardware ID:                 0

Manufacturing date:          20141005

Number of MAC addresses:     64

Manufacturing version:       1

Antenna ID:                  0

Aerohive hardware key:       ▒▒▒▒▒▒▒▒▒▒▒▒▒▒

HW Auth Device Status:       success

TPM Status:                  success

 

 

AP 3

 

#show version

Version:           HiveOS 6.4r1d release build2111

Build time:        Wed Apr 22 14:13:47 UTC 2015

Build cookie:      20150422-5221

Platform:          HiveAP121

Bootloader ver:    v1.0.0.47

TPM ver:           v1.2.37.17

 

#show hw-info

Ethernet MAC address:        e01c:41d9:ff40

Serial number:               12114061400819

Hardware revision:           01

Product name:                HiveAP121

Hardware ID:                 0

Manufacturing date:          20140614

Number of MAC addresses:     64

Manufacturing version:       1

Antenna ID:                  0

Aerohive hardware key:       ▒▒▒▒▒▒▒▒▒▒▒▒▒▒

HW Auth Device Status:       success

TPM Status:                  success

luis_pereira
New Contributor

Hi Sam thank you so much for the quick support im out of office today but ill be there tomorrow morning and i will check and come back to you. kind Regards

samantha_lynn
Esteemed Contributor III

Could you tell me what firmware the APs are on now? I can send you the firmware files you'll need, I just need to know what version you're on now so I can send you all the necessary files.

GTM-P2G8KFN