Greetings, one of our APs went down for a few minutes last night. I've looked into our syslog to find out why. Here's what I've found. (see screenshot) Can anyone tell me what those messages mean exactly? Thanks!

[AnonymousM]

Greetings, one of our APs went down for a few minutes last night. I've looked into our syslog to find out why. Here's what I've found. (see screenshot) Can anyone tell me what those messages mean exactly? Thanks!

[AnonymousM]

Hello Sam,

thanks for your answer. We're using HiveManager 8.2r1 (classic it should be).

So far, the AP is running since the "crash" without any problems.

[samantha_lynn]

Thank you for your patience, I was looking in to those logs for you, and unfortunately only our engineering team would be certain about what a kernel dump means. I could guess that it's noting issues about the CPU, but without more context I can't be sure. Could you enable CAPWAP debugs and pull tech data directly after you see the issue happen again?

CAPWAP debugs:

_debug capwap info

_debug capwap basic

_debug capwap stat

These will be erased if the AP reboots. You can also manually disable these at any time by adding "no" to the start of the command; for example "no _debug capwap info". 

If you could confirm for me which HiveManager platform you are using, I can give you more specific instructions on how to get tech data; HiveManager Classic (myhive.aerohive.com) or HiveManager (formerly NG, cloud.aerohive.com)

Or you can get tech data via the CLI of the AP, this guide will review how to set that up- https://thehivecommunity.aerohive.com/s/article/Collecting-Tech-Data-via-CLI

We'll want to get tech data as soon after the issue happens as possible to have the best chance of seeing the even in the buffered log.