07-09-2019 01:13 PM
07-10-2019 01:49 PM
You would want to contact your partner to open a support case. If you'd like the ability to open a case on Hive Community, you would need to purchase Global Select support. If you're unsure who to contact for your partner, please let me know and I will email you directly with some contact information.
07-10-2019 01:39 PM
I already do that, it didn't work and for whatever reason I cannot open case...
07-10-2019 01:13 PM
You should be able to adjust that in the user group settings, and then you'd need to push a complete configuration update to the APs to see this change take effect. If you have pushed the configuration update and you're still not seeing the change applied, I would recommend opening a technical support case to look in to that further.