Hello! When i click downloads and select an item, the page returns white. It does with every item I try. Hope to hear from you, Kind regards, Huub Kop

[Anonymous]

Hello! When i click downloads and select an item, the page returns white. It does with every item I try. Hope to hear from you, Kind regards, Huub Kop

[samantha_lynn · Accepted solution]

Hello, you would need to purchase at least VAD/VAR support, or Global Select support to get access to the downloads tab. If you are looking for a specific version, please email the model and version to communityhelp@aerohive.com and I'll do my best to get that file over to you.

[xiaoleiq_xie]

Hello David ;

if we aren't Partners. How to download firmware Hive OS ?

[dsouri]

Hello,

To access downloads, a Select Support Plan or VAD/VAR support plan would be required.

Are you currently working with one of our Distribution Partners?

Happy to help, 

David Souri

HiveCommunity Moderator