04-27-2019 09:18 AM
04-29-2019 11:25 AM
Disabling lower data rates will help with this as well. That will require a stronger signal between the AP and the client device before the client device can connect or roam to a new AP. These data rates are in the SSID settings, if you can tell me which HiveManager platform you are using, I can give you more specific directions.
I would recommend disabling 1-9 for 2.4GHz, and 6&9 for 5GHz, leaving the MCS rates as they are by default.
This guide will walk you through how to determine which HiveManager you are using, for reference: https://thehivecommunity.aerohive.com/s/article/Which-HiveManager-Platform-am-I-using
04-29-2019 11:21 AM
The situation is a small site with 2x AP's. A static device in one of the meeting rooms consistently connects to the AP that is furthest away and therefore suffers from bandwidth issues. The only way that i have managed to work around this for the moment is to turn the broadcast signal strength down on that AP, therefore forcing the device to connect to the nearer AP.
04-29-2019 10:40 AM
It would be difficult without assigning that AP a unique Network policy. Could you elaborate on the situation? If I know what the details are I may be able to suggest an alternative solution.