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Hi, I have an Aerohive AP that showing as already onboarded. 02451608100660

Hi, I have an Aerohive AP that showing as already onboarded. 02451608100660

frankieg82
New Contributor

‎04-04-2020 03:20 AM

Hi, I have an Aerohive AP that showing as already onboarded. 02451608100660
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8 REPLIES 8

samantha_lynn
Esteemed Contributor III

‎04-06-2020 06:19 PM

If you can send the serial number of the device to me at communityhelp@aerohive.com, I can get the device freed up for you.

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leoslav
New Contributor II

‎04-06-2020 05:59 PM

hello, I'm having the same issue. How can I proceed to have my AP onboarded?

 

Thanks!

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frankieg82
New Contributor

‎04-06-2020 03:18 PM

Great thank you! I was able to get the device onboarded.

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samantha_lynn
Esteemed Contributor III

‎04-06-2020 12:41 PM

Thank you for letting me know, that device should be free to add to your inventory now. Please let me know if I can help with anything else.

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GTM-P2G8KFN