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Hi , I have three AP230 , one of them is running 6.1r5 and other two 6.2r1a , I need help upgrading them to latest because if i use the tool is just says Device Update Failed. Thanks in advance.

Hi , I have three AP230 , one of them is running 6.1r5 and other two 6.2r1a , I need help upgrading them to latest because if i use the tool is just says Device Update Failed. Thanks in advance.

faction_xeo
New Contributor

‎01-27-2020 12:22 AM

Hi , I have three AP230 , one of them is running 6.1r5 and other two 6.2r1a , I need help upgrading them to latest because if i use the tool is just says Device Update Failed. Thanks in advance.
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1 REPLY 1

samantha_lynn
Esteemed Contributor III

‎01-27-2020 02:12 PM

Thanks for letting us know Marko, I've emailed you directly with the firmware files you'll need. The device updates are failing because we need the APs to be on HiveOS 6.5r3 or later to manage them in the ExtremeCloud IQ GUI (formerly HiveManager NG).

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GTM-P2G8KFN