03-31-2020 07:21 AM
04-06-2020 06:19 PM
If you can send the serial number of the device to me at communityhelp@aerohive.com, I can get the device freed up for you.
04-06-2020 06:05 PM
03-31-2020 04:08 PM
You would want to speak with our sales engineers about purchasing licensing for your APs if you want to use the full featured ExtremeCloud IQ platform. Alternatively, we have a free HiveManager version called Connect that has a limited feature set but is free to use for life. This guide reviews how to register for a Connect account in case you're interested: https://thehivecommunity.aerohive.com/s/article/Registering-for-HiveManager-Connect
If you're unsure who to reach out to for your sales engineer, please let me know what country you're based in and I can let you know what sales engineer is best to reach out to for your location.