08-28-2018 10:56 AM
Solved! Go to Solution.
08-29-2018 12:48 PM
Hello,
Thank you both for reaching out about your Hive Community access.
@Chrisophe PALANIYANDY , I have enabled download access for you in Hive Community, so you should be able to get that file now.
@HW IT , I have also enable download access for you so that page will no longer be blank.
Please let me know if you have any further issues or questions.
03-27-2020 01:25 PM
Thank you for those email addresses. Unfortunately I'm not able to find any sales orders showing your account has purchased support. You would need to purchase some level of support to have access to the download files in Hive Community. If you can send a sales order or entitlement key to communityhelp@aerohive.com showing you've purchased support, I can enable proper permissions in Hive Community for you.
03-27-2020 02:12 AM
I am attaching an email address.
mslee@jinnetworks.com, hyshin@jinnetworks.com
03-27-2020 01:02 AM
hello, I'd like to have the download authority.
You do not currently have permission to access download.
03-17-2020 05:17 PM
Sorry for the wait there, you should now have access to our downloads section. Please let me know if I can help with anything else.