ā08-28-2018 10:56 AM
Solved! Go to Solution.
ā08-29-2018 12:48 PM
Hello,
Thank you both for reaching out about your Hive Community access.
@Chrisophe PALANIYANDYā , I have enabled download access for you in Hive Community, so you should be able to get that file now.
@HW ITā , I have also enable download access for you so that page will no longer be blank.
Please let me know if you have any further issues or questions.
ā06-24-2019 01:12 PM
Hello @Christophe SAINJONā , thank you for sending your account information via email. I have enabled download permissions for you as well, please don't hesitate to let me know if you have any further issues downloading in Hive Community.
ā06-24-2019 10:04 AM
Hello, I can't download the Ova file too. Can you please allow me? I have already sent the Sales Order from email this morning.
ā04-25-2019 12:51 PM
Hi @jerry chanā , in order to enable download access, I would need to see that your account has purchased at least partner support, or select support, with Aerohive. If you have, please feel free to send the Aerohive sales order number to communityhelp@aerohive.com so I can get your Hive Community permissions corrected for you right away.
ā04-25-2019 11:35 AM
I also want to download this. Can you please allow me?
ā04-05-2019 02:42 PM
Hello @M Slotā , I've enabled download access for you per your partner status with us. Please let me know if I can help with anything further.