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Hi, I want to test Connect, I have 217 APs but I want to test functionality wih this one first: SN: 01301503310663. Could you remove it from my Hive Manager Please?

Hi, I want to test Connect, I have 217 APs but I want to test functionality wih this one first: SN: 01301503310663. Could you remove it from my Hive Manager Please?

lider_tics
New Contributor

 

I have two aditional questions:

 

1. Do I need to connect the AP to WAN to do the prodecure or it could be turned-off?

 

2. What happened with a connected AP linked in this momment with hive manager when you remove it from hive manager? Does it continue working and providing WLAN service with the its stored setup? or does it stops working? This question is in case I decided to migrate all my APs to Connect, becaouse the most are in operation right now.

4 REPLIES 4

samantha_lynn
Esteemed Contributor III

Thank you for letting me know, just in case others find this thread I wanted to reiterate that you can send me the serial numbers directly at communityhelp@aerohive.com, and that your first four devices should be free now.

lider_tics
New Contributor

I have another questión, if i decide to move all 217 APs to Connect could I send the serials to you by email or another private way. I think its more secure.

lider_tics
New Contributor

Hi to you, could you remove from mi Hive Manger this too please: SN:01301503260665, SN: 01301503271417; SN: 01301503310704. We need to prove interaction between them on Connect.

 

So many thks.

lider_tics
New Contributor

Sorry, I make a mistake. The correct Serial is SN: 01301503310633

GTM-P2G8KFN