Hi Ash, thanks for the tech data. I checked the neighboring APs but we didn't have any overlapping signals, which is great. I checked for failing background scans but those seem to be going through just fine, which is also good news. Both the 2.4GHz and 5GHz radio have low total utilization but the 2.4GHz radio especially has a very high CRC failure rate (53%). That means that 53% of the 2.4GHz traffic is too damaged to read at least once and has to be resent. This is usually caused by environmental factors, mainly metal, glass, or water near the AP. Would you be able to send me pictures of the problematic APs with as much of the environment around the APs showing as possible so I can help rule out environmental factors for you? If you'd like to send that directly to me, my email is communityhelp@aerohive.com.
