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Hi, we have HM classic 8.1r2 with few VHM. And we have problem for some VHM, that in Dashboard no data are displayed, just note "There is currently no data available for the specified time range or data filter."

Hi, we have HM classic 8.1r2 with few VHM. And we have problem for some VHM, that in Dashboard no data are displayed, just note "There is currently no data available for the specified time range or data filter."

pavel_kulovany
New Contributor

Hi, we have HM classic 8.1r2 with few VHM. And we have problem for some VHM, that in Dashboard no data are displayed, just note "There is currently no data available for the specified time range or data filter." It works well in other VHM with same connection and similar Network policy. 

But if I choose some widget like "Active Clients by Client OS" it works, that is strange. I attached the printscreen.

Any ideas how to solve this?

Thanks8723079440234a6fbbc30653987cbe16_0690c000008OiifAAC.png

5 REPLIES 5

pavel_kulovany
New Contributor

Hi, we have wrong NTP server address. AP was still in 1970 year and collect the data, but misinterpreted them in wrong time. I found out that when I was connected to AP and check out configuration and settings.

w1f1n00b
Contributor II

I'm having the same issue. Were you able to find the source problem?

dennisph
New Contributor III

Pavel, I would think all that data would be stored on the VHM hard drive not the AP. I don't know if NTP would be the problem.

pavel_kulovany
New Contributor

Hi, I probably find the problem. AP can't reach NTP server and have default time from year 1970...

GTM-P2G8KFN