How can I change the primary account for our Aerohive installation and use of the Hive Manager? Current primary contact no longer works for us

[rick_murphy]

How can I change the primary account for our Aerohive installation and use of the Hive Manager? Current primary contact no longer works for us

[samantha_lynn]

Thank you, we've set a temporary password for johnny.matthews@greenville.edu which I have emailed directly to you. You'll want to log in with his credentials> Click on the silhouette icon in the top right hand corner> Global Settings> Account Management> Open the old primary contact user record> Change the email and password of the primary contact to match an active users information.

[rick_murphy]

The current primary contact is johnny.matthews@greenville.edu but he no longer works here.

[samantha_lynn]

Thanks, but I'll need the current primary contact email, and then we can change it to Andrews email address. I searched for any VHM registered to someone in the same domain, but I didn't find any.

[rick_murphy]

Thanks, Sam. Change the primary contact to andrew.terwilliger@greenville.edu and you can set the password for him. I appreciate this so much. I believe we are using HiveManager.