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How do I install HTTPS Certificate on 12.8.3.1 On Premise ?

How do I install HTTPS Certificate on 12.8.3.1 On Premise ?

nicolas_lesaint
New Contributor

I have made the CSR and get certificate from Digicert.

I have concatenate the key and cert but nothing happen when I try to add this HTTPS certificate.

5 REPLIES 5

aaron_storey
New Contributor

Found this other article and one of the replies suggested the GUI give no indication of acceptance. You just need to restart HM and it uses the new cert. I did so and it did work. Very lame that there is no indication in the GUI of success or failure.

 

https://community.extremenetworks.com/hivemanager-platform-233172/problems-with-hivemanager-webinter...

nicolas_lesaint
New Contributor

Yes can you give me some contact information to open a case for this issue. Thank you

 

samantha_lynn
Esteemed Contributor III

Thank you for clarifying for me. You'll need to open a technical support case for this kind of issue. If you're unsure who to contact to start that process, please let me know and I can email you some contact information.

nicolas_lesaint
New Contributor

There is no response or error message from the GUI when I try to save the certificate

GTM-P2G8KFN