12-10-2019 07:11 PM
12-11-2019 11:06 AM
It greatly depends on what issue you're getting reported, we might be able to be more specific if can you can expand on the issue further.
From a general troubleshooting standpoint though, there was a good forum post a little while ago that may help: https://thehivecommunity.aerohive.com/s/question/0D50c00007XcaQiCAJ/how-do-you-troubleshoot