How to check/configure aerohive AP's so that clients connect/hand over to the closet AP to them?

[dean_oxnard]

Hi

I have a situation whereby clients are connecting to an AP (11) in one room and moving through to another, but when moving it is still connecting to AP 11 instead of connecting to AP closest to the room their in (AP10)

I am new to aerohive and want s

[samantha_lynn]

To make sure clients are connecting to the AP nearest to them, I would recommend disabling some of the lower data rates in the SSID settings. This will require a stronger connection between the AP and the client, so they should connect to the AP nearest to them.

If you're using HiveManager Classic (myhive.aerohive.com), you'll want to go to Configuration> Open the Network Policy> Open the SSID> Expand Radio and Rates> Turn 1-9Mbps to N/A in the 11b/g rates section, and 6&9 to N/A in the 11a rates section.

If you're using ExtremeCloud IQ (formerly HiveManager NG, extremecloudiq.com), you'll want to go to Configure> Network Policies> Open the Network Policy> Open the SSID> Expand Additional Settings at the end of the page> Click Customize next to Optional Settings> In the Radio and Rates box in the top right corner, Turn 1-9Mbps to N/A in the 11b/g rates section, and 6&9 to N/A in the 11a rates section.

Save the changes and push a configuration update out to the APs using this Network Policy. A delta configuration would be fine for this type of change, so you don't have to reboot your APs.