I can't do anything on the cloud aerohive manager. The website can't load anything but only load the monitor. Could you tell more about this ?

[swann]

I can't do anything on the cloud aerohive manager. The website can't load anything but only load the monitor. Could you tell more about this ?

[swann]

Thx for helping !!

[ashley_finch]

Deleting the old key won't cause an issue.

Two options:

Acquire a licence for the 4 devices is probably best the long term solution

Alternatively, unmanage 4 of the devices (use the tickbox to select 4 > actions > change management status > unmanage devices.

In an unmanaged state, the devices function as usual, but are unable to have updates pushed to them

[swann]

What can I do ? I delete by error the encryption key expired i hope that will not affect my devices.

How can I solve this issue ?

[ashley_finch]

Could you provide a screenshot of this? Is there a message about licencing being shown on this page? If a licence has expired and you have more devices than licences it will "lock" to the monitor page.