09-25-2019 03:40 PM
09-25-2019 07:40 PM
If you can let me know the email for the super admin, we can set a temporary password to let you log in as the super admin. You can't make another super admin, but you can change the email address associated with the user who is a super admin and reset your password to essentially remake the current super admin in to one you can use. If you'd rather share the email with me directly, my address is communityhelp@aerohive.com.
09-25-2019 07:36 PM
I need to become the superadmin, because the account I need to delete is the current superadmin, and I don't have the superadmin password. What can I do?
09-25-2019 07:34 PM
You'd need to log in as the super admin (the first email used to register for the HiveManager) to have permission to remove an admin from HiveManager.