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I have some 330 models that are in the same building which all keep losing connection for a couple seconds so it sends me email notifications, needless to say im getting lots of them. Any suggestions?

I have some 330 models that are in the same building which all keep losing connection for a couple seconds so it sends me email notifications, needless to say im getting lots of them. Any suggestions?

sdlujan
New Contributor II
I have some 330 models that are in the same building which all keep losing connection for a couple seconds so it sends me email notifications, needless to say im getting lots of them. Any suggestions?
1 ACCEPTED SOLUTION

AnonymousM
Valued Contributor II

There are many different things that can affect an APs CAPWAP connection. Commonly firewalls, IDP, content filters and MPLS networks are the culprits. Please be sure you have white listed/allowed the APs full access on ports UDP 12222 and TCP 22. As a test you can switch an AP over to HTTP over TCP on 80 and 443.

 

SSH into an AP and run the following commands in order.

no capw cli en

capw cli transport http

capw cli en

save conf

 

 

The AP will now traverse ports 80 and 443 instead of 12222 and 22.

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5 REPLIES 5

dsouri
Contributor III

Hi Sam,

 

What kind of Notification? Is it a CAPWAP disconnect or is the AP losing Network Connectivity as well?

 

Happy to help, 

David Souri

HiveCommunity Moderator

GTM-P2G8KFN