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I have two SR2348P Switches not working. One has all the lights stuck on and one where no lights come on. Both have running fans but no online activity.

I have two SR2348P Switches not working. One has all the lights stuck on and one where no lights come on. Both have running fans but no online activity.

AnonymousM
Valued Contributor II
I have two SR2348P Switches not working. One has all the lights stuck on and one where no lights come on. Both have running fans but no online activity.
1 REPLY 1

samantha_lynn
Esteemed Contributor III

Thank you for letting us know. You'll likely need to replace both switches. I would suggest opening a technical support ticket (I've enabled case creation for you in Hive Community now) to request an RMA on both switches. The technicians will have some basic troubleshooting steps to complete, but after that we should be able to replace those switches for you.

GTM-P2G8KFN