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I keep getting this error"Can not get the required device list." Any ideas as it is keeping me from configuring my devices.

I keep getting this error"Can not get the required device list." Any ideas as it is keeping me from configuring my devices.

AnonymousM
Valued Contributor II

‎10-25-2018 07:41 PM

I keep getting this error"Can not get the required device list." Any ideas as it is keeping me from configuring my devices.
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7 REPLIES 7

samantha_lynn
Esteemed Contributor III

‎08-26-2019 01:19 PM

Hi Aorangi, I've emailed you directly with our options for creating a case for this issue, please let me know if you have any questions.

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aorangi_vaia
New Contributor

‎08-25-2019 10:17 PM

Hi There, I am currently having this issue. It started after renewing licences on our devices. I tried to launch a service inquiry but I'm new and can't do that.

I'm all ears if anyone has a solution

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samantha_lynn
Esteemed Contributor III

‎01-17-2019 05:41 PM

If you are running in to this issue unfortunately we don't have a work around at the moment and I would encourage you to open a technical support case for further troubleshooting.

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oliver_eve
New Contributor

‎01-17-2019 04:30 PM

Was there a fix for this? We've had to reboot our server and since its come back we cant do anythin with our access-points. Everything hangs and shows the above error

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GTM-P2G8KFN