I keep getting this error"Can not get the required device list." Any ideas as it is keeping me from configuring my devices.

[AnonymousM]

I keep getting this error"Can not get the required device list." Any ideas as it is keeping me from configuring my devices.

[samantha_lynn]

Hi Aorangi, I've emailed you directly with our options for creating a case for this issue, please let me know if you have any questions.

[aorangi_vaia]

Hi There, I am currently having this issue. It started after renewing licences on our devices. I tried to launch a service inquiry but I'm new and can't do that.

I'm all ears if anyone has a solution

[samantha_lynn]

If you are running in to this issue unfortunately we don't have a work around at the moment and I would encourage you to open a technical support case for further troubleshooting.

[oliver_eve]

Was there a fix for this? We've had to reboot our server and since its come back we cant do anythin with our access-points. Everything hangs and shows the above error