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I want to upgrade our HM from 8.2r1 to 8.2r2, receiving "file does not exist" in update server, after downloading file to update server.

I want to upgrade our HM from 8.2r1 to 8.2r2, receiving "file does not exist" in update server, after downloading file to update server.

m_rahmani_amoli
New Contributor

I'm facing an issue during the upgarde of our HiveManager Classic from 8.2r1 to 8.2r2. After downloading image to the update server, I can not upload it HiveManager to upgrade it and I'm receiving this message "file does not exist".

We have a Virtual Appliance.

10 REPLIES 10

m_rahmani_amoli
New Contributor

Hello Sam,

Unfortunately I can not find important logs on the site of AD.

For test purposes I joind a linux machine to AD and it was joined without any problem.

Do have any idea for our problem?

m_rahmani_amoli
New Contributor

Hello Sam,

I received this information after debuging:

 

2020-02-12 12:44:08 debug  kernel: skip bg-scan on dev(wifi1)

2020-02-12 12:44:08 debug  kernel: Skip bg-scan since power-save client associated

2020-02-12 12:44:01 debug  net: net: restart winbindd.

2020-02-12 12:44:01 debug  net: return code = -1

2020-02-12 12:44:01 debug  net: machine account creation failed

2020-02-12 12:44:01 debug  net: ads_krb5_mk_req: server marked as OK to delegate to, building forwardable TGT

2020-02-12 12:44:01 debug  net: ads_cleanup_expired_creds: Ticket in ccache[MEMORY:cliconnect] expiration Wed, 12 Feb 2020 19:24:01 GMT+1:00

2020-02-12 12:44:01 debug  net: ads_sasl_spnego_bind: got server principal name = not_defined_in_RFC4178@please_ignore

2020-02-12 12:44:01 debug  net: ads_sasl_spnego_bind: got OID=1 3 6 1 4 1 311 2 2 10

2020-02-12 12:44:01 debug  net: ads_sasl_spnego_bind: got OID=1 2 840 113554 1 2 2 3

2020-02-12 12:44:01 debug  net: ads_sasl_spnego_bind: got OID=1 2 840 113554 1 2 2

2020-02-12 12:44:01 debug  net: ads_sasl_spnego_bind: got OID=1 2 840 48018 1 2 2

2020-02-12 12:44:01 debug  net: ads_sasl_spnego_bind: got OID=1 3 6 1 4 1 311 2 2 30

2020-02-12 12:44:01 debug  net: Connected to LDAP server yyy.xxx.xxx.xx

2020-02-12 12:44:01 debug  net: Successfully contacted LDAP server xxx.xxx.xxx.xxx

2020-02-12 12:44:01 debug  net: try connect to ldap server 'yyy.xxx.xxx.xx' successful

2020-02-12 12:44:01 debug  net: rpc_pipe_destructor: closed host yyy.xxx.xxx.xx, pipe lsarpc, fnum 0x8004

2020-02-12 12:44:01 debug  net: rpc_pipe_bind: host yyy.xxx.xx.xxx, pipe lsarpc, fnum 0x8004 bind request returned ok.

2020-02-12 12:44:01 debug  net: ads_krb5_mk_req: server marked as OK to delegate to, building forwardable TGT

2020-02-12 12:44:01 debug  net: ads_cleanup_expired_creds: Ticket in ccache[MEMORY:cliconnect] expiration Wed, 12 Feb 2020 19:24:01 GMT+1:00

2020-02-12 12:44:01 debug  net: Doing kerberos session setup

2020-02-12 12:44:01 debug  net: cli_session_setup_spnego: guessed server principal=yyyy$@xxx.xxx.xxx

 

 

We use on our AD SMB2 and SMB3 and have activated SMB1 for testing purpose.

Do you have any idea?

 

samantha_lynn
Esteemed Contributor III

I can't say I've seen that before, but it sounds like the domain controller isn't accepting the join request. Are you using the default admin credentials to join? If you are, can you you check the server we're trying to join to see if you see any errors on that side?

m_rahmani_amoli
New Contributor

Thank you very much Sam! I upgraded it to last version and it's working. But our problem is not resolved. I want to use an AP as Radius Server und read the article "Radius Server hosted on an AP", but I can not join this AP to the domain. I receive always an error. I checked oder APs with other HiveOS, but it's not working. The error is following:

"Unknown error: Failed to join domain: failed to precreate account in ou cn=Computers,dc=xxx,dc=xxx dc=xxx: Internal (implementation specific) error ."

Do you know this issue?

GTM-P2G8KFN