IQVA 21.21.11-iqva

[ckness]

What happened to devices showing up in monitor list after you configure the capwap to point to the onprem server. I can get any thing new on ramped ... all acces points provisioned in another version are in list but are not connected .  Adding serial numbers does nothing .  How to I onramp acces point to the onprem cloud. ? 

so frustrating ..

[Paul_Wang]

Hi @ckness  - You don't have to add SNs on the Manage > Devices page in order to onboard devices to IQVA. Make sure devices can communicate with IQVA capwap server at UDP port 12222 and TCP port 443. If the devices have been migrated from cloud to IQVA, you need to remove them from the cloud first.

You can use any of the following 3 methods to onboard APs to IQVA.

// Method 1:
Run the following CLI commands
--- On an AP with running config that you want to keep:
no capwap client enable
no capwap client server name
no capwap client server backup name
no capwap client dtls hm-defined-passphrase
no capwap client vhm-name
capwap client server name IQVA-SERVER-IP-ADDRESS
capwap client enable
--- On an AP after a factory reset:
capwap client server name IQVA-SERVER-IP-ADDRESS

// Method 2:
Or, configure the DHCP server to supply the IQVA FQDN (as sub-option 225) or IP address (as sub-option 226) under Vendor-Specific option 43 in its DHCPOFFER. Do a factory reset on AP to start the capwap server discovery if needed.

// Method 3:
Or, create hivemanager.<local_domain> on the DNS server used by APs and make sure this FQDN gets resolved to the IP address of the IQVA. Do a factory reset to start the capwap server discovery if needed.
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