Is anyone else expericing sporadic performance with the new AP650's? I've summarized our current problems below and raised a case with our support but i'd be keen to know if anyone can replicate this

[oliver_eve]

Is anyone else expericing sporadic performance with the new AP650's? I've summarized our current problems below and raised a case with our support but i'd be keen to know if anyone can replicate this

[samantha_lynn]

Thanks for letting me know the error you're seeing. I just confirmed that 10.0r4 isn't currently supported on the latest VA yet. You can check this here, under the HiveManager Support for HiveOS, Devices, and Browsers> Supported HiveOS Software section: http://docs.aerohive.com/330000/docs/help/english/ng/Content/learning-whats-new.htm

[oliver_eve]

Hey,

I've managed to upgrade our HM(although the controller needed a manual reboot as he didn't come back properly by himself), i can't add the version of HiveOS you suggested:

Cannot upload firmware AP650-10.0r4.img.S on 2.

@Sam Pirok​ do you have any advice?

[bruce_stahlin]

Here's the download link:

https://thehivecommunity.aerohive.com/s/download/a2v0c000000NuviAAC/ap650100r4imgs

There's also a HiveManager update, 12.8.3.2-NGVAFEB19.

[oliver_eve]

We are running HM On premise - 12.8.3.1

As mentioned above it varies per AP. I can't see 10.0r4 available on the community pages.