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Is it a HiveManager bug that I have wireless clients (including iPhones!) connected to a SR2208P switch?

Is it a HiveManager bug that I have wireless clients (including iPhones!) connected to a SR2208P switch?

malcolm_snelgro
New Contributor III

Hi,

Is it a HiveManager bug that I have wireless clients (including iPhones!) connected to a SR2208P switch? Or something in my configuration. I have HiveManager build version  12.8.0.44.

Regards,

Malcolm

1 ACCEPTED SOLUTION

dsouri
Contributor III

Hi Malcolm,

 

Could you please upgrade the firmware to the latest 1.0.1.26 ?

 

Each firmware version has an associated HiveAgent application that reports to Hivemanager. I believe this behavior is due to misreporting software.

 

Happy to assist,

David Souri

HiveCommunity Moderator

View solution in original post

6 REPLIES 6

malcolm_snelgro
New Contributor III

I have updated the Switch firmware, and there are no wireless clients on the switch after updating. I will monitor it, but I assume it is fixed.

dsouri
Contributor III

Hi Malcolm,

 

Could you please upgrade the firmware to the latest 1.0.1.26 ?

 

Each firmware version has an associated HiveAgent application that reports to Hivemanager. I believe this behavior is due to misreporting software.

 

Happy to assist,

David Souri

HiveCommunity Moderator

malcolm_snelgro
New Contributor III

Hi David,

The switch is running v1.0.1.22 and this is a Cloud based Hive Manager.

Regards,

Malcolm

dsouri
Contributor III

Hi Malcolm,

 

What Version firmware is currently running on the SR2208P?

 

Additionally, is this a Hivemanager On-Premise build, or are you using the Cloud?

 

Happy to help,

David Souri

HiveCommunity Moderator

GTM-P2G8KFN