11-12-2018 02:03 PM
I am trying to setup a new instance of HiveManager NG to configure so we can migrate all of our devices off of the old HiveManager. Unfortunately I've run into a roadblock in the initial setup process. The page for configuring the SMTP settings requires the username be a valid email address (i.e. username@domain.com). We use AWS for our SMTP service and it does not use a full email address for the username. Has anyone figured out a way to work around this? This seems to be a common situation; not all SMTP servers require a fully qualified email address for the username.
Thanks,
Doug
11-13-2018 03:48 PM
I was able to move past the SMTP setup by simply adding a domain to the end of the username. However, this leads to the next question of how can I make this actually work with out SMTP server which only uses the username, not the domain, for authentication?
11-13-2018 01:21 PM
I have not tried a non-working email account, I just assumed it would do a test against the email account. I will give that a shot and report the results here.
11-12-2018 08:58 PM
Thank you for clarifying. I was under the impression you could enter a non-working email at this stage for an on-premises deployment. I'm going to test this in my lab to be sure, I'll let you know how that goes and what our next steps will need to be.
11-12-2018 07:53 PM
This is for an on-premise HiveManager installation.
11-12-2018 06:50 PM
Since the answer depends a bit on what kind of HiveManager you're setting up, could you tell me if this is for an on premises HiveManager or an online instance?