04-09-2019 05:02 AM
04-11-2019 10:07 AM
You would need to email me the serial numbers of the devices you need freed up so I can remove the old records from our side. My direct email is communityhelp@aerohive.com.
04-11-2019 09:47 AM
04-11-2019 02:10 AM
04-09-2019 05:30 PM
Are you asking how to move a device from a cloud instance in to an on premises instance? If so, you would just want to remove the device from the cloud HiveManager instance and then add it to the on premises HiveManager device inventory. This article walks through this process: https://thehivecommunity.aerohive.com/s/article/Adding-and-Removing-Devices-in-HiveManager