08-28-2019 02:35 PM
I cannot log in anymore on the platform. I was admin and I can still connetc on "https://portal.aerohive.com/".
On the new platform, I can't connect, when I try to renew my password, I never receive the mail, neither in my spam mailbox, nor in my receive mailbox.
I can no more manage my AP, my users or my licences. It's a big probem for me.
Can you do a quick action to repare this mistake,
Info I can give to help you : " VHM-Y25TBF ( GIE_Codelog_Immobilier_Support )"
Thank's
09-04-2019 01:02 PM
I answered you by mail but have got no response. I can connect to this URL. But why can't I connect to HiveManager ?
09-04-2019 12:59 PM
portal.aerohive.com is not a HiveManager URL. Could you please try logging in at myhive.aerohive.com to log in?
09-04-2019 11:48 AM
Please can you do anything ?
08-28-2019 04:12 PM
Can you try going to myhive.aerohive.com to log in?