04-16-2019 10:18 AM
Hello,
For our Wi-Fi environment, we used a select license. Now, we doesn't want to use the select functions anymore and the select license is expired. So we want to go back to Connect, but I have read that it is not possible to switch easily. I shoud create a new connect account.
The problem is that I don't have the serial numbers of my accesspoint. We have 40 pieces of accesspoints. Also I cannot read the configuration anymore, So I can't rebuild my configuration. Wherever I click, I see only the license page.
Is there something possible so I can rebuild my configuration in a new Connect account??
Thanks in advanced!
04-16-2019 02:22 PM
Hello, I have emailed you directly, we can grant you temporary access to move your devices and configuration over to Connect. Please let me know if you have any further questions or if you run in to any problems with the move.