02-26-2019 09:50 PM
WE have 5 AP250's all running 8.2r3. One AP is having issues with a specific set of newer OSX clients (any USB-C macbook). Windows devices, older macbooks , iphones/android devices all seem unaffected. affected clients are dropping 50%-50% of packets during a ping test. WHen the client connects to another AP in our center, no issues. THe AP250's are less than a year old, bought through Dell.
Any ideas?
Solved! Go to Solution.
07-20-2019 11:34 AM
I have experienced 5-10% ping loss with OSX macs, but this was due to WIPS. When WIPS was diluted to not scan for wireless rogues, the ping tests achieved 100% success.
10-01-2020 05:52 PM
Im seeing the same thing, but across most of my AP’s. I went and edited the network policy, and looked at WIPS, but its turned off. So, ill move onto the next possible issue. Thanks, Jason.
07-20-2019 11:34 AM
I have experienced 5-10% ping loss with OSX macs, but this was due to WIPS. When WIPS was diluted to not scan for wireless rogues, the ping tests achieved 100% success.
03-27-2019 07:31 PM
The next time you are seeing packet drops would you be able to run a client monitor to see any devices failing or being dropped, and/or run a packet capture so we can get a look at the traffic during the time of the issue? If you'd like to send that data directly to me, my email is communityhelp@aerohive.com.
03-27-2019 05:16 PM
We had another drop out. 13 days apart. So we monitoring a client now to see if logs help.