Onboard AP230 to ECIQ connect

[kklepacki]

Hi,

I'm having an issue with onboard process of my AP230. I've owned it since day one when I got it in 2015 as a eval unit. I receive below error.
(Serial number)The device appears to be in use by another VIQ.

What am I doing wrong? Do I need to purchase license?

Thank you,
Kris

[kklepacki]

@Sam Pirok ​ Can you please help me with onboard process? (02301404252940)The device appears to be in use by another VIQ

[kklepacki]

Sam, Can you help please. I still did not get response. I've also sent request to .Community@extremenetworks.com

[kklepacki]

I'm still looking for help on this.
(02301404252940)The device appears to be in use by another VIQ.

"Error 9: The device appears to be in use by another VIQ."

Can you please help?

[kklepacki]

@scerazy I've owned it since day one when I got it in 2015 as a eval unit, It was always in my possession. Sam Pirok please help me register the device,​​