Onboarding Failure

[lyyhhh5122]

Hello,

02501901090066 05501807130643

These devices are removed by the old vendor but we are not able to onboard them.

Please help to remove the conflicting records?

Thanks

[SamPirok]

Hello, I’m not seeing any conflicting records for those devices on our end. What is the error message you see when trying to add these devices to your inventory?