This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

One AP refused to be managed

One AP refused to be managed

ict37
New Contributor

‎12-23-2019 09:50 AM

i have 26 AP130 who i managed from Extremecloud IQ , only one , i don't get managed.

 

Hostname stay the same , IP addres also etc . . .

 

i i look to the connected servers i get

 

HiveManager Primary Name: ie-cws-10.extremecloudiq.com

 

In config : CAPWAP Master Host: ie-cwm.extremecloudiq.com

 

 

Someone a idea ??

0 Kudos
15 REPLIES 15

samantha_lynn
Esteemed Contributor III

‎12-23-2019 12:41 PM

This guide reviews how to troubleshoot APs that won't connect to the ExtremeCloud IQ GUI: https://thehivecommunity.aerohive.com/s/article/CAPWAP-Guide-for-HiveManager-NG

0 Kudos
GTM-P2G8KFN