Problems update golden version AP230s - fail - Device Update Failed

[AnonymousM]

Dears,

I can't save config or change firmware on ap230s. Please, tell me what can i do?

See the what happing:

Thanks in advanced,

Marcio Freitas

email: marcio@hxbrasil.com.br

[samantha_lynn]

You can always check the latest recommended version for any device here, we update this chart when we release new recommended versions: https://thehivecommunity.aerohive.com/s/question/0D50c00005jmpq9CAA/aerohive-hiveos-access-point-matrix

This guide will walk you through how to update the firmware via the HiveManager GUI: https://thehivecommunity.aerohive.com/s/article/Updating-HiveOS-Firmware-in-NG

You can also update firmware manually through the Web UI of the AP if you'd like, this guide walks you through that as well: https://thehivecommunity.aerohive.com/s/article/Upgrading-AP-firmware-via-web-UI

Hope that helps!

[AnonymousM]

Stephen,

All right at the moment! But I have a question! Today the 6.5r11 firmware is running. If I want to upgrade, what version? Is there a document on this to follow?

Thanks,

Marcio - HX Brasil

[thiago_oliveira]

@Stephen Komoll (SupportTechs), thank you, let's apply this firmware on the APs.

[AnonymousM]

Hello @Thiago Oliveira​ and @Marcio Chagas​. I have emailed both of you the requested files.