Problems with SSID assignation

[AnonymousM]

Hello

I have several access points spreads in different locations. They have their location assigned (location->building->floor).

For example

Gonesse -> Libreary-> Floor1: AP01 AP02

Gonesse -> Music School -> Floor 1 : AP15

Gonesse -> Music School -> Floor 2: AP16

etc

Now in my Policy, I have created several SSIDs, checked "Assign SSIDs using Classification Rules" and created rules based on location. For example

SSID "Music School" assigned with a rule "location contains "Music School"

etc

Deploying, uptadingn rebooting, finger crossing.. and.. it just does not work, every SSID is deployed in every access point. Where am i missing something ?

Thanks

[samantha_lynn]

Show SSID will show you which SSIDs are actively broadcasting. The conflicting information in the GUI is certainly a problem, I will absolutely pass on your feedback. Please let me know if the on site testing shows the correct SSIDs, or if I can help with anything else.

[AnonymousM]

Yes i got the same results, "show ssid" CLI command gives the good SSID list. So in fact all this was just a display bug ?

Can you tell the developers that there might be some improvement to do here:

• in device screen, monitor ->system information, i see 1 SSID , say SSID A
• in CLI "show ssid", i see 2 other SSIDs, B and C..
• in device screen, configure -> interface settings -> wireless, I see all 7 SSIDs ON, A to F.. As this is an override function, maybe it should appear more clearly if override is active or not, like 3 states (From Policy:[ON/OFF] / Forced ON / Forced OFF) ?

So we have 3 different screens with 3 different information. This is lacking consistency...Not easy to understand which screen is the "the good one" .

If you tell me the good one is "show ssid" CLI, then I believe you; now i'll ask the customer to check with his smartphone 😉

Anyway thank you for your support.

[samantha_lynn]

Thank you for allowing me to run that test. I went in to the device specific settings of AP MGO.AP01 and enabled all SSIDs at the device level. I pushed a complete configuration out to that AP, and then ran the command "show SSID" on the CLI of the AP. The results showed only the SSIDs Wifi_public_mediatheque and Mediatheque. Could you try this on your end to see if you get the same results?

[AnonymousM]

No problem, you can proceed with that troubleshooting.
You can test with MGO.AP01, which should only broadcast two SSIDs:
* Wifi_public_mediatheque
* Mediatheque
I have pushed the configuration (selecting MGO_AP01, "Update device" ->
"Complete Configuration Update"), it has rebooted and now it looks to
broadcast "Ecole_de_musique" and "Musee_numerique", which should be
assigned to other places.. Well well well

I have no extra room in licences for a new device if you want to plug
your test AP, you would have to add a temporary key.


Le 07/11/2019 à 14:43, Aerohive Customer Community a écrit :