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Reports: How do I send the counts of the clients from the reports? Right now it shows the percentage or the bar with no actual number. Only in the dashboard is where the numbers display if I hover the arrow over the area.

Reports: How do I send the counts of the clients from the reports? Right now it shows the percentage or the bar with no actual number. Only in the dashboard is where the numbers display if I hover the arrow over the area.

albert_macapaga
New Contributor

Any of the report selections do not show the actual number but a percentage. I want the email that is sent out to have the actual client count of the sessions for the day or the week or the month. How is this done??

15 REPLIES 15

albert_macapaga
New Contributor

​Hi Sam,

 

I also have another question regarding the numbers for daily, weekly and monthly reports.

  1. How long is the client data saved?
  2. Can it be extended to keep client data longer?
  3. What happens if I were to reboot and refresh the access point configuration, will the data disappear or be kept?
  4. What are options in keeping historical client information with our current system?

 

Thanks

albert_macapaga
New Contributor

Hi Sam,

 

Exporting the report to a file format is not a problem. What I need is for the numbers to be displayed within the report rather than a pie percentage

that doesn't show the total or breakdown of the client count.

 

VHM ID:VHM-0Y837G

Software Version:8.2r2e

Build Time:2019-06-11 01:52:35

samantha_lynn
Esteemed Contributor III

Thank you for that screen shot. If you click on the gear icons in the top right hand corner of the report window, you'll see an option to export, and a list of export options that includes PDF.

samantha_lynn
Esteemed Contributor III

I'm afraid that image did not come through, could you try sending it directly to communityhelp@aerohive.com?

albert_macapaga
New Contributor
Hi Sam,

Here is what I am looking for:
[cid:image001.png@01D52816.7370EDF0]
Albert C. Macapagal
Information Technology Network Analyst | Electronic Services Support Section
Hawaii State Public Library System
3225 Salt Lake Blvd., Suite 202A, Honolulu, HI 96818 | (808) 831-6891
Email: albert.macapagal@librarieshawaii.org | Web: librarieshawaii.org
GTM-P2G8KFN