Reports: How do I send the counts of the clients from the reports? Right now it shows the percentage or the bar with no actual number. Only in the dashboard is where the numbers display if I hover the arrow over the area.

[albert_macapaga]

Any of the report selections do not show the actual number but a percentage. I want the email that is sent out to have the actual client count of the sessions for the day or the week or the month. How is this done??

[samantha_lynn]

The Virtual HiveManager ID is a unique string of characters that identifies your HiveManager from others in the same server region. You can find it by clicking on Help in the top right hand corner> About HiveManager.

[albert_macapaga]

[albert_macapaga]

​Hi Sam,

What is a VHM ID, where is it located and what is it used for?

[samantha_lynn]

Could you tell me your VHM ID? I'd like to take a look at the report in question. If you'd rather send that to me directly, my email is communityhelp@aerohive.com.

[albert_macapaga]

Hi Sam,

We are using HiveManager Classic.

I’ve tried breaking it apart by frequencies and both, but it is still not showing the client count. All I am looking for is a client count for the day, week and month within a specified time range (8:00AM to 8:00PM – or any selection that I am looking for).

The counts NEED to be sent out in an email. I do not want to have to have staff login to pull up reports.

Thanks


Albert C. Macapagal
Information Technology Network Analyst | Electronic Services Support Section
Hawaii State Public Library System
3225 Salt Lake Blvd., Suite 202A, Honolulu, HI 96818 | (808) 831-6891
Email: albert.macapagal@librarieshawaii.org | Web: librarieshawaii.org