The portal for guest request a password in a guest network, show an "Internal Server Error 500"

[diego_moscardi]

I created a guest network with the option for the guest ask for the acess in the portal and then the administrator approve and generate a password. This portal does'nt works and show an error: "Internal Server Error 500"

[diego_moscardi]

How can i do that? The others SSIDs without guest access works fine.

[samantha_lynn]

Thank you for that information. I took a look and everything looks correct on the Aerohive side of things. Would you be able to test without the external html to see if everything works correctly at that point?

[diego_moscardi]

I sent a direct message to you via the community.

[samantha_lynn]

Would you be able to email me directly at communityhelp@aerohive.com? You can also message me directly via the Community if that's faster.

[diego_moscardi]

Ok i added you. Can we talk in a skype or whatsapp chat. Only to preserve the company information.