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The portal for guest request a password in a guest network, show an "Internal Server Error 500"

The portal for guest request a password in a guest network, show an "Internal Server Error 500"

diego_moscardi
New Contributor

I created a guest network with the option for the guest ask for the acess in the portal and then the administrator approve and generate a password. This portal does'nt works and show an error: "Internal Server Error 500"

12 REPLIES 12

diego_moscardi
New Contributor

How can i do that? The others SSIDs without guest access works fine.

samantha_lynn
Esteemed Contributor III

Thank you for that information. I took a look and everything looks correct on the Aerohive side of things. Would you be able to test without the external html to see if everything works correctly at that point?

diego_moscardi
New Contributor

I sent a direct message to you via the community.

samantha_lynn
Esteemed Contributor III

Would you be able to email me directly at communityhelp@aerohive.com? You can also message me directly via the Community if that's faster.

diego_moscardi
New Contributor

Ok i added you. Can we talk in a skype or whatsapp chat. Only to preserve the company information.

GTM-P2G8KFN