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Unable to onboard an SR2208P.

Unable to onboard an SR2208P.

dominic_bodger
New Contributor

Hello

 

Error is an existing Stake record has been found on the re-director, can you remove this for me please?

 

I would like to evaluate the device in HiveManager.

 

Are you also able to confirm if basic configuration is available for switches in HM Connect? I am aware switches do not appear to support Network Policies at this service level.

 

The rest looks good:

(AH-Switch) #show hivemanager status

 

............................................... .......................................

HiveAgent Status............................... CONNECTED TO HIVEMANAGER

HiveAgent Version.............................. 1.1.13.0

HiveAgent Last Onboard Time.................... 01:27:34 01 01 2017 UTC

 

HiveAgent Association Method................... REDIRECTOR

HiveAgent Association Url...................... https://cloud-va2.aerohive.com/hac-webapp/rest/v1/association

HiveAgent Poll URL............................. https://cloud-va2.aerohive.com/hac-webapp/rest/v1/poll/[REDACTED BY MODERATOR]

HiveAgent Redirector FQDN...................... cloud-rd.aerohive.com

 

Thank you very much!

1 ACCEPTED SOLUTION

dsouri
Contributor III

Hi Dominic,

 

I documented the Serial number and requested removal from the re-director. I will advise when this is complete, and you'll be able to onboard.

 

I'm not sure what you meant by "I am aware switches do not appear to support Network Policies at this service level."

---Please specify a bit more, and I'll be happy to assist.

 

David Souri

HiveCommunity Moderator

View solution in original post

12 REPLIES 12

torben-l
New Contributor

The Problem is solved. Thank you

samantha_lynn
Esteemed Contributor III

Hello @TOrben Langenbach​ , I'm sorry we missed your post here, did you still need help with this device?

torben-l
New Contributor

Hi David,

i have an AP130 which has the same error like dominic.

I'm unable to onboard this device: 01301505070572 to my hive account.

Do you have solution?

THanks

 

 

dominic_bodger
New Contributor

HI David

 

I have been able to onboard the switch.

 

Thank you very much for the excellent service.

 

Regards

dsouri
Contributor III

Hi Dominic,

 

Please onboard the SR2208P from the original message.

 

Let me know if I can be of further assistance,

David Souri

HiveCommunity Moderator

GTM-P2G8KFN