upgrade AP's

[jaouad_laktami]

device update failed. I tried to reload the accespoint. Tried again to update. It is not working

i have on the accespoint version HiveOS 8.1r2a

i want top upgrade to version

8.2r4

[AnonymousM · Accepted solution]

Hmm. Last trick I have up my sleeve would be to try to go do a different HiveOS first. Say 6.5r4. I was a big fan of it and still am for certain things.

I am unable to find 7.0r1 to try to put the same two images you have on your AP on one here to test. If I was a gambling man, I'd say that code was removed from the Aerohive download page for a reason and it may be the root of your problem.

As a last resort you may need to reach out to Aerohive directly for additional assistance. I'd be curious as to their fix though if you have to take this route.

[jaouad_laktami]

Thanks but it dot no work for me. still the same problem

[AnonymousM]

I don't think you can manually remove images off of partitions. Aerohive support may have a way however.

But what usually worked for me when I got that similar error was to reboot from the backup partition ("reboot backup" is the command from the CLI) and try the upgrade from that partition.

[jaouad_laktami]

AP505374# show version detail 

Copyright (c) 2006-2017 Aerohive Networks, Inc.

Running image:   Current version

Current version:  HiveOS 8.1r2a build-178408

Build host:     ci315

Build time:     Mon Oct 16 22:53:16 UTC 2017

Build by:      build

Build cookie:    1710161553-178408

Backup version:   HiveOS 7.0r1

Build time:     Wed Mar 30 04:31:11 UTC 2016

Load after reboot: Current version

Platform:      AP250

Bootloader ver:   v0.0.4.16

TPM ver:      v1.2.66.4

Uptime:       0 weeks, 0 days, 17 hours, 1 minutes, 15 seconds

How can i remove the backup version So it will install the latest version.