In my office using 2 AP130, and them conneted with hive manager (Hive-os). But when user using them frequently lost connection to wifi. They just the way re-connect to the WIFI. I has found "Inactive client ageout",
In my opinion, when users do not use the network over time, they will lose the network connection. right?
1 ACCEPTED SOLUTION
Hello,
This specific parameter is related to the Roaming Cache Ageout. So when a Client device leaves an AP's range, it will ageout the roaming cache after (default) 5 minutes.
The user experience you describe may be a result of the APs overlapping is they are in the same office + same room + at full power.
To check, please open the CLI Access from Hivemanager and run the command 'show acsp neighbor'
--Then
These commands can be found in the NG Radio Frequency troubleshooting guide located: https://thehivecommunity.aerohive.com/s/article/Radio-Frequency-Interference-NG
Happy to assist,
David Souri
Community Moderator
Hello,
This specific parameter is related to the Roaming Cache Ageout. So when a Client device leaves an AP's range, it will ageout the roaming cache after (default) 5 minutes.
The user experience you describe may be a result of the APs overlapping is they are in the same office + same room + at full power.
To check, please open the CLI Access from Hivemanager and run the command 'show acsp neighbor'
--Then
These commands can be found in the NG Radio Frequency troubleshooting guide located: https://thehivecommunity.aerohive.com/s/article/Radio-Frequency-Interference-NG
Happy to assist,
David Souri
Community Moderator
