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We merged with another company with Aerohive devices. Can I merge the accounts to have them all under one dashboard? I am unsure if the devices are compatible with our version of hive manager. Thank you

We merged with another company with Aerohive devices. Can I merge the accounts to have them all under one dashboard? I am unsure if the devices are compatible with our version of hive manager. Thank you

alan_kowalak
New Contributor
We merged with another company with Aerohive devices. Can I merge the accounts to have them all under one dashboard? I am unsure if the devices are compatible with our version of hive manager. Thank you
1 ACCEPTED SOLUTION

samantha_lynn
Esteemed Contributor III

You can merge to have all the APs in one HiveManager, you'll want to talk to your Sales Engineer about the process for bringing the APs in to your company account. If you can tell me what AP models and HiveManager platform you are using, I can let you know if they are compatible.

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3 REPLIES 3

samantha_lynn
Esteemed Contributor III

Thanks for that information, all of those APs will be fine on either HiveManager version.

alan_kowalak
New Contributor
Thank you Sam. One network uses AP330’s and Hive Manager
VHM ID:

VHM-VXFILN

Software Version:

8.2r2

Build Time:

2018-07-05 01:59:46



The other account is AP250’s looks like Hive Manager NG
· Build Id: 2018-09-21-08.12.16
· Build Version: 12.8.0.76
· VHM Id: 21634



​ALAN KOWALAK
IT SYSTEMS ADMINISTRATOR
Northfield Medical
30275 Hudson Dr.
Novi, MI 48377
Tel: (248) 268-2445
Fax: (248) 268-2242
Mobile: (248) 515-6728
Email: Alan.Kowalak@northfieldmedical.com
Support: (248) 268-2424 Support@NorthfieldMedical.com
Software: (248) 268-2433 Software@NorthfieldMedical.com

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samantha_lynn
Esteemed Contributor III

You can merge to have all the APs in one HiveManager, you'll want to talk to your Sales Engineer about the process for bringing the APs in to your company account. If you can tell me what AP models and HiveManager platform you are using, I can let you know if they are compatible.

GTM-P2G8KFN