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What happen after license expires ?

What happen after license expires ?

prashan
New Contributor III

Hi Team,

 

What happen when HiveManager NG Subscription License for Aerohive Access Point/Switches and HiveManager NG Perpetual License for Aerohive Access Point/Switches expires ?

 

Is it going to freeze/discontinued like Meraki ? Will exiting configuration remain ? Or it will comes to "Connect" features ?

1 ACCEPTED SOLUTION

samantha_lynn
Esteemed Contributor III

If you have an expired license, HiveManager will lock you to the license page until you enter a valid license. Your APs will continue running as normal unless they encounter a different issue, but you won't be able to manage or update them until you enter a new key in to your HiveManager. The HiveManager will never revert to Connect on you.

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11 REPLIES 11

samantha_lynn
Esteemed Contributor III

Connect does not use keys at all, so there is nothing that will expire. If you do not want to purchase entitlement keys for the full version of HiveManager, you can register for Connect by following these steps- https://aerohive.egnyte.com/dl/iWhQjIJqIv

prashan
New Contributor III

Assume that we have newly brought APs. What is the next step ?We don't have select license. We just have APs only

prashan
New Contributor III

Does keys expire in Connect ?

samantha_lynn
Esteemed Contributor III

HiveManager Connect does not use licenses, so there is no such thing as a Connect license. If your keys expire and you get locked to the license management page, your APs will continue functioning as they were before, but you won't be able to manage them at all. You will not be able to access your configuration until you enter a valid license, unless you are using HiveManager Connect, which will never ask for a license.

 

If you are looking for more documentation on Connect, I would suggest this page- https://thehivecommunity.aerohive.com/s/welcome-to-connect

prashan
New Contributor III

Do we have supported documents for show to customers ?

GTM-P2G8KFN