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What is the destination IP Address I tell my ISP to open up UDP Port 12222

What is the destination IP Address I tell my ISP to open up UDP Port 12222

darren_thorp
New Contributor

What is the destination IP Address I tell my ISP to open up UDP Port 12222.

Any other firewall info i need to tell them as all my Access Points are disconnected because this port is blocked currently.

 

Source IP address: Port: UDP-1222

Destination IP address: ?

6 REPLIES 6

darren_thorp
New Contributor

Thank you, it usually takes them 24 hours to make the change and I'll update you when they do and if it's worked.

samantha_lynn
Esteemed Contributor III

I believe it will, please let me know if it does not and we'll continue working on this with you.

darren_thorp
New Contributor

Thank you I have passed this information onto our ISP (RM Broadband).

 

I did call up Aerohive support last week who told me to make the changes below which my ISP did and now I can see 2 AP's in the Console but not the other 10 AP's I have. Hopefully with your updated information this will allow me to see all AP's in the console?

 

 

RM Safetynet allowed Address

*.aerohive.com

 

-Firewall

Source: School network

Port: UDP-12222

Destination:54.172.0.252

 

Source: School network

Port: UDP-12222, TCP-2083, 20000-20256

Destination: 34.253.190.192- 34.253.190.255

samantha_lynn
Esteemed Contributor III

Thanks very much for the URL, the scope you'd want to allow is going to be- 34.248.0.0/13

 

Is that what you were looking for?

GTM-P2G8KFN