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What is the email/password for a newly installed on-prem Hivemanager NG?

What is the email/password for a newly installed on-prem Hivemanager NG?

jellis1
New Contributor

‎01-17-2019 04:54 PM

Admin/aerohive works for the config portal (port 3000), but not for the email/password for the Hivemanager portal. This is a fresh ova install from this file: hmva-signed-12.8.2.2-NGVASEP18-2018-09-19-aerohive.ova. Attached is a screenshot of the portal login.

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5 REPLIES 5

jellis1
New Contributor

‎01-17-2019 05:58 PM

Its not there. (see screenshot in original post) I've redeployed once. I could try to download the ova again, but the downloads page is blank again. I'll open a case.

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samantha_lynn
Esteemed Contributor III

‎01-17-2019 05:52 PM

You should see the forgot password option directly below the login option. If that is not visible, I would recommend opening a case or redeploying as that would indicate an issue with the deployment.

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jellis1
New Contributor

‎01-17-2019 05:47 PM

Also, there's no forgot password option.

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jellis1
New Contributor

‎01-17-2019 05:46 PM

When deploying the ova, I didn't see a place to set an email. After it was deployed, I consoled in as netcfg to set the IP and that's about the only things I could set. Then I logged into the admin webui (port 3000), but there's still nowhere to set it. I've tried my aerohive account passwords, but with no luck.

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