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When i login to my HiveManger i get the error that my license is expired. But i want to move the devices to another Account. Can you reset the serials so that i can reuse them? My Serials: 02301411050985 02301411041046 02301411041047

When i login to my HiveManger i get the error that my license is expired. But i want to move the devices to another Account. Can you reset the serials so that i can reuse them? My Serials: 02301411050985 02301411041046 02301411041047

adminecx
New Contributor
When i login to my HiveManger i get the error that my license is expired. But i want to move the devices to another Account. Can you reset the serials so that i can reuse them? My Serials: 02301411050985 02301411041046 02301411041047
2 REPLIES 2

samantha_lynn
Esteemed Contributor III

Thank you for that information, I've removed the duplicate records on our side so you should be able to add them to your new HiveManager at this time. Please let me know if I can help with anything else.

samantha_lynn
Esteemed Contributor III

Hello, thank you for reaching out. I've emailed you directly with a quick question, once we can get that resolved I can get these devices freed up for you.

GTM-P2G8KFN